90-day, no-questions-asked returns

We want you to love your Glowbox. If it's not the right fit for any reason, send it back within 90 days of delivery for a full refund — no questions asked, and no restocking fee.

How it works

• Email support@glowboxlabs.com with your order number and we'll send you a prepaid return shipping label — return shipping is on us.
• Pack the device back up (the original box works great, but any sturdy box will do) and drop it off at the carrier noted on the label.
• Once we receive it, we'll issue a full refund to your original payment method within 5 business days.

Damaged or defective on arrival

If your Glowbox arrives damaged or isn't working, contact us right away — we'll send a free replacement or a full refund, whichever you'd prefer, and we'll cover return shipping on the original unit.

Questions

Reach out any time at support@glowboxlabs.com and we'll get back to you within a business day.